Features & Help Guide
Simple, easy-to-follow instructions designed so every business owner and staff member can start billing effortlessly from day one.
Direct Billing (Counter Checkout)
Fast and straightforward billing for retail stores, grocery, bakeries, and take-away counters.
Select or Search Items
Click on product buttons on the screen or type the item name in the search bar. If you have a barcode scanner, simply scan the product barcode.
Adjust Quantity
Use the + and − buttons next to the item to increase or decrease the quantity, or click the number to enter the exact amount.
Apply Discount (Optional)
If giving a customer offer or festival discount, select a preset discount button or enter a flat ₹ or % discount.
Select Payment Method
Click Cash, UPI / QR Code, or Card. The total amount is calculated automatically including GST.
Click "Save & Print" or "Save Bill"
Hit the green Save & Print button. Your bill is immediately recorded in the ledger and printed on your thermal printer (or saved digitally if no printer is connected).
You can use Quick Bill for instant guest counter sales without pre-saving inventory items. It calculates total and GST on the fly!
Table Billing (Dine-in Restaurants & Cafés)
Track open tables, punch food orders, add running items, and settle bills when guests finish dining.
Choose an Available Table
Every business starts with 3 Default Tables (Table 1, Table 2, Table 3). Click on any white AVAILABLE table card to start an order.
Enter Customer Name (Optional)
When you click the table, you can type the customer's name (e.g., "Mr. Sharma") for easy identification.
Add Ordered Dishes
Select items from your food menu (e.g. Chai, Paneer Tikka, Thali). As items are added, the table turns Green (ACTIVE).
Add More Items Anytime
Guests can order more rounds anytime! Simply click their green table again and add more items to their running order.
Settle & Generate Final Bill
When the guests request the check, click Generate Bill, pick the payment mode (Cash/UPI), and print the receipt. The table resets back to Available for the next guest!
You have 3 default tables plus 2 free extra tables (total 5 free tables). You can add up to 15 tables maximum at ₹3/day per extra table.
Daily Ledger & Sales Reports
Clear visibility into your cash in drawer, UPI collections, daily totals, and bill history.
Check Today’s Sales
Go to Ledger to see today's total revenue, total GST collected, and total number of bills generated.
Cash vs UPI Breakdown
The top metric cards show exactly how much cash is in your cash counter vs how much was received via UPI / QR code.
View or Reprint Any Bill
Click View on any past bill in the list to see item breakdown or print another receipt copy.
Cancel a Wrong Bill
If an employee punched a wrong bill, click Cancel Bill. It marks the bill cancelled with timestamp and reason, keeping your accounts 100% honest.
Every business's ledger is 100% private and isolated. Only your authenticated login can see your store's financial data.
Stock & Inventory Management
Add products, set prices, record vendor purchases, and prevent running out of fast-selling items.
Add Your Products
Go to Products or Stock Dashboard. Click + Add Product. Enter Name, Category, Selling Price, and GST%.
Automatic Stock Deduction
Every time an item is sold on Counter Billing or Table Billing, the inventory count automatically decreases.
Purchase Entry (Stock In)
When you receive fresh inventory from your wholesaler/supplier, click Purchase Entry, choose the product, and enter the added quantity and purchase cost.
Low Stock Alerts
When an item's quantity drops below 5 units, it turns highlighted in orange on the dashboard so you know it's time to reorder.
You can upload product barcodes in Retail Products. Once uploaded, simply scanning the barcode at the counter pulls up the product immediately!
Discounts & Promotional Offers
Create customer discount rules to attract more buyers and reward regular patrons.
Create Discount Presets
Click Discounts in the navigation. Click + Add Discount.
Choose Percentage (%) or Flat Rupees (₹)
You can set discounts like 10% Off, 20% Festival Offer, or a flat ₹50 Off.
One-Click Application in Billing
During billing, the cashier can simply tap the discount button to subtract the amount instantly from the subtotal.
Discounts are automatically factored into taxable values so GST calculations remain 100% compliant with government rules.
Printers, Scanners & Hardware
Connect standard USB, Bluetooth, or Network thermal receipt printers with zero driver headaches.
Open Hardware Settings
Navigate to Hardware from your store settings or menu.
Select Paper Size
Choose 2-inch (58mm) for compact thermal rolls or 3-inch (80mm) for standard restaurant bills.
Pair Your Printer
Use standard browser printing or connect via the PortFactory Print Bridge for direct silent receipt printing.
Test Print
Click Print Test Receipt to verify that your business name, address, and logo print sharp and clear.
PortFactory works on any phone, tablet, laptop, or desktop computer. You don't need expensive proprietary POS machines!
23 Languages & Shop Profile
Run your business in your native language and configure your bill receipt details.
Switch Language Instantly
Click the Language dropdown at the top of the screen. Choose from 23 languages including हिन्दी (Hindi), বাংলা (Bengali), অসমীয়া (Assamese), தமிழ் (Tamil), తెలుగు (Telugu), ಕನ್ನಡ (Kannada), मराठी (Marathi), ગુજરાતી (Gujarati), and more.
Set Your Store Details
In Profile, enter your Shop Name, Address, Phone Number, and GSTIN. These appear at the top of every receipt you hand to customers.
Staff Permissions
In Team Access, create logins for your cashiers and managers with restricted permissions so they can bill without seeing overall business profit reports.
Our support team is always ready to assist you. Email us anytime at contact@portfactory.com with your business name and question.